Invacare® Matrx® Product Warranty I Contact Us I
 


Invacare® Matrx® Vi Cushion/ Matrx® PS Cushion / Matrx® PB Back / Matrx® Elite Back /Matrx® MX1 Back Warranty
This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Invacare/Motion Concepts warrants this product to be free from defects in materials and workmanship for two years of use by original purchaser. This warranty does not apply to punctures, tears or burns, nor to the removable cushion cover. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Invacare's/Motion Conceptsí option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty - coverage for repaired product shall end when this limited warranty terminates. Invacare's/Motion Conceptsí sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement. For warranty service, please contact the dealer from whom you purchased your Invacare/Motion Concepts product. In the event you do not receive satisfactory warranty service, please write directly to Invacare/Motion Concepts at the address on the back cover. Provide dealer's name, address, model number, the date of purchase, indicate nature of the defect and, if the product is serialized, indicate the serial number. Invacare Corporation/Motion Concepts will issue a return authorization. The defective unit or parts must be returned for warranty inspection using the serial number, when applicable, as identification within thirty (30) days of return authorization date. DO NOT return products to our factory without our prior consent. C.O.D. shipments will be refused; please prepay shipping charges.

Matrx® Flo-Tech Cushion Warranty
This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Invacare/Motion Concepts warrants this product to be free from defects in materials and workmanship for three years of use by original purchaser. This warranty does not apply to punctures, tears or burns, nor to the removable cushion cover. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Invacare's/Motion Concepts’ option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty - coverage for repaired product shall end when this limited warranty terminates. Invacare's/Motion Concepts’ sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement. For warranty service, please contact the dealer from whom you purchased your Invacare/Motion Concepts product. In the event you do not receive satisfactory warranty service, please write directly to Invacare/Motion Concepts at the address on the back cover. Provide dealer's name, address, model number, the date of purchase, indicate nature of the defect and, if the product is serialized, indicate the serial number. Invacare Corporation/Motion Concepts will issue a return authorization. The defective unit or parts must be returned for warranty inspection using the serial number, when applicable, as identification within thirty (30) days of return authorization date. DO NOT return products to our factory without our prior consent. C.O.D. shipments will be refused; please prepay shipping charges.

Matrx® Genera Back Warranty
This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Invacare/Motion Concepts warrants this product to be free from defects in materials and workmanship for one year of use by original purchaser. This warranty does not apply to punctures, tears or burns, nor to the removable cushion cover. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Invacare's/Motion Concepts’ option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty - coverage for repaired product shall end when this limited warranty terminates. Invacare's/Motion Concepts’ sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement. For warranty service, please contact the dealer from whom you purchased your Invacare/Motion Concepts product. In the event you do not receive satisfactory warranty service, please write directly to Invacare/Motion Concepts at the address on the back cover. Provide dealer's name, address, model number, the date of purchase, indicate nature of the defect and, if the product is serialized, indicate the serial number. Invacare Corporation/Motion Concepts will issue a return authorization. The defective unit or parts must be returned for warranty inspection using the serial number, when applicable, as identification within thirty (30) days of return authorization date. DO NOT return products to our factory without our prior consent. C.O.D. shipments will be refused; please prepay shipping charges.

Matrx® Accessories Warranty
This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Invacare/Motion Concepts warrants this product to be free from defects in materials and workmanship for three months of use by original purchaser. This warranty does not apply to punctures, tears or burns, nor to the removable cushion cover. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Invacare's/Motion Concepts’ option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty - coverage for repaired product shall end when this limited warranty terminates. Invacare's/Motion Concepts’ sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement. For warranty service, please contact the dealer from whom you purchased your Invacare/Motion Concepts product. In the event you do not receive satisfactory warranty service, please write directly to Invacare/Motion Concepts at the address on the back cover. Provide dealer's name, address, model number, the date of purchase, indicate nature of the defect and, if the product is serialized, indicate the serial number. Invacare Corporation/Motion Concepts will issue a return authorization. The defective unit or parts must be returned for warranty inspection using the serial number, when applicable, as identification within thirty (30) days of return authorization date. DO NOT return products to our factory without our prior consent. C.O.D. shipments will be refused; please prepay shipping charges.


Motion Concepts USA at 1.888.433.6818 or
Motion Concepts Canada at 1.866.748.7943.


Limitations and Exclusions

THE WARRANTY SHALL NOT APPLY TO PROBLEMS ARISING FROM NORMAL WEAR OR FAILURE TO ADHERE TO THE ENCLOSED INSTRUCTIONS. IN ADDITION, THE FOREGOING WARRANTY SHALL NOT APPLY TO SERIAL NUMBERED PRODUCTS IF THE SERIAL NUMBER HAS BEEN REMOVED OR DEFACED; PRODUCTS SUBJECTED TO NEGLIGENCE, ACCIDENT, IMPROPER OPERATION, MAINTENANCE OR STORAGE; OR PRODUCTS MODIFIED WITHOUT INVACARE'S/MOTION CONCEPTS’ EXPRESS WRITTEN CONSENT INCLUDING, BUT NOT LIMITED TO: MODIFICATION THROUGH THE USE OF UNAUTHORIZED PARTS OR ATTACHMENTS: PRODUCTS DAMAGED BY REASON OF REPAIRS MADE TO ANY COMPONENT WITHOUT THE SPECIFIC CONSENT OF INVACARE/MOTION CONCEPTS; PRODUCTS DAMAGED BY CIRCUMSTANCES BEYOND INVACARE'S/MOTION CONCEPTS’ CONTROL; PRODUCTS REPAIRED BY ANYONE OTHER THAN AN INVACARE/MOTION CONCEPTS DEALER, SUCH EVALUATION SHALL BE SOLELY DETERMINED BY INVACARE/ MOTION CONCEPTS.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IF ANY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IT SHALL NOT EXTEND BEYOND THE DURATION OF THE EXPRESSED WARRANTY PROVIDED HEREIN AND THE REMEDY FOR VIOLATIONS OF ANY IMPLIED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT PURSUANT TO THE TERMS CONTAINED HEREIN. INVACARE/MOTION CONCEPTS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. THIS WARRANTY SHALL BE EXTENDED TO COMPLY WITH STATE/PROVINCIAL LAWS AND REQUIREMENTS.



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